Very disappointed

For how simple the game is I liked it almost 100% the game but then I paid for a premium character and a Midgard ticket and well it tells me its invalid... I contacted square Enix support and the said talk to iOS well this is me saying this is some serious bs I paid 5$ for nothing! I would like a refund not even the content anymore and lets just say if this is how you treat the few customers willing to pay actual money dont expect life long final fantasy fans like me to pay any more money

Truman about FINAL FANTASY ALL THE BRAVEST, v1.1.1